Refund Policy
Refund Policy
Fungineers LLC is committed to ensuring customer satisfaction. Please read our refund policy carefully before making a purchase.
1. Payment Confirmation Once your payment has been successfully processed, an order confirmation notice will be sent to you via email within 24 hours of receipt. The confirmation email will include your order reference number, summary of items purchased, total amount charged, estimated delivery timeframe, and shipping details.
2. Eligibility for Refunds Refunds may be requested under the following circumstances:
- Item received is damaged or defective
- Wrong item received
- Item not delivered within the communicated timeframe
3. Non-Refundable Items The following are not eligible for refunds:
- Items that have been used, tampered with, or are not in their original packaging
- Shipping and handling fees
- Items damaged due to customer misuse
4. Refund Process To request a refund, please contact us at support@fungineers.us within 7 days of receiving your order. Please include your order reference number, description of the issue, and supporting photos where applicable.
5. Refund Method & Timeline Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.
6. Contact Us Fungineers LLC 555 Shames Freezone, Sharjah, UAE Email: support@fungineers.us Website: fungineers.us